Terms of Use
Welcome to The Great Wild Label. By accessing our website and placing an order, you agree to the terms listed here. Please read them carefully.
General Use
You must be at least 18 years old, or have parental permission, to use our site and make purchases. We may update these terms at any time. Continued use of the site means you accept any changes.
Products and Availability
All items are made to order and listed with the most accurate information available. Colors and details may appear slightly different depending on your screen.
Pricing and Payment
Prices are shown in USD unless stated otherwise. Payment is collected at checkout through the methods listed on our site. Prices are subject to change at any time.
Shipping
All items are produced and shipped after your order is placed. Shipping times, rates, and conditions are outlined in our Shipping Policy.
Returns
All return and exchange information is provided in our Returns and Exchanges Policy.
Intellectual Property
All artwork, designs, logos, text, and images on this site belong to The Great Wild Label. You may not copy or use any content without written permission.
Limitation of Liability
The Great Wild Label is not responsible for any direct or indirect damages that may result from the use of our website or products. Our total liability will not exceed the amount you paid for your order.
Privacy Policy
WThe Great Wild Label respects your privacy and is committed to protecting your personal information. This policy explains what we collect and how it is used.
Information We Collect
We collect information that you provide at checkout, including your name, email, address, and payment details. We also collect basic site analytics such as page views and traffic patterns.
How Your Information Is Used
We use your information to process your order, contact you about your purchase, improve our website, and provide customer support. We do not sell or share your information with outside parties except those needed to complete your order, such as payment processors and shipping partners.
Cookies
Our site uses cookies to improve your browsing experience. You can adjust cookie settings in your browser at any time.
Security
We take reasonable steps to protect your information. However, no online system is guaranteed to be completely secure. By using our site, you accept this risk.
Your Rights
If you would like to update or remove your information, or have questions about this policy, contact us at:
thegreatwildlabel@gmail.com
Shipping & Returns
Order Processing
All products from The Great Wild Label are made to order. Once your order is placed, it is sent into production. Most items are processed within 2 to 5 business days. Processing times may vary during holidays or high-volume periods.
Shipping Time
After production is complete, your order is shipped directly to you. Delivery times depend on your location and the carrier’s schedule. Typical delivery times within the United States are 3 to 7 business days. International delivery times may vary.
Shipping Rates
We offer a flat fee of $5 for all domestic (USA) orders. We aim to keep shipping costs fair and transparent. Any shipping promotions listed on our website will apply automatically. International shipping is also offered at a flat rate of $25.
Multiple Items
Because each item is made individually, orders containing multiple products may arrive in separate packages. You will receive tracking information for each shipment when it becomes available.
Tracking Information
Tracking information is provided as soon as your order ships. Please allow up to 48 hours for the tracking link to update once you receive it.
Address Accuracy
Please double-check your shipping information before completing your order. The Great Wild Label is not responsible for delays or losses caused by incorrect addresses provided at checkout.
Delays and Carrier Issues
Once an order has been shipped, delivery is handled by the carrier. Delays, missed scans, or routing errors are the responsibility of the carrier. If you experience a delivery issue, contact us at thegreatwildlabel@gmail.com and we will assist you in resolving the situation.
Lost or Damaged Packages
If your order arrives damaged, or if tracking shows your package as lost, contact us within 7 days of the delivery date or expected delivery date. We will work with our production partner to replace the item whenever possible.
International Shipping
International customers are responsible for any customs fees, duties, or taxes required by their country. Delivery times may vary depending on local postal services and customs processing.
Questions
For any shipping or order questions, please contact us at:
thegreatwildlabel@gmail.com
Returns and Exchanges Policy
Made to Order Items
All products from The Great Wild Label are made to order. Because each item is created specifically for your purchase, we cannot accept returns for size or preference. Please review the size chart before ordering.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 7 days of delivery. We will replace the item at no cost to you. Please include your order number and a photo of the issue when emailing us.
Order Changes and Cancellations
Orders begin production shortly after they are placed. For this reason, we cannot guarantee changes or cancellations once an order has been submitted. Contact us as soon as possible and we will do our best to help.
Final Sale Items
Items marked as final sale cannot be returned or exchanged.